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Female Back Office Sales & Customer Support Coordinator

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Description

Female Back Office Sales & Customer Support Coordinator

Location: 14 Riyadh St, Al Khobar Al Janubiyah, Al Khobar 34621

Company: Tetabea Information Technology Est.

We are looking for a Female Back Office Sales & Customer Support Coordinator to join our team in Al Khobar.

The ideal candidate should be organized, responsible, confident in communication, and comfortable handling daily sales follow-ups, customer calls, WhatsApp messages, emails, quotations, and back-office coordination.

Key Responsibilities

* Follow up with existing and potential customers by phone, WhatsApp, and email.
* Make daily customer follow-up calls regarding quotations, enquiries, pending requirements, and sales opportunities.
* Respond professionally to customer enquiries through WhatsApp, email, and phone.
* Prepare and send quotations, proposals, invoices, and other sales documents.
* Coordinate with the sales team regarding customer requirements and follow-ups.
* Maintain proper records of customers, quotations, enquiries, and follow-up status.
* Update Excel sheets and maintain daily sales/back-office reports.
* Coordinate with customers regarding meeting schedules, requirements, documents, and order status.
* Support the sales team with administrative and back-office tasks.
* Follow up on pending quotations and convert enquiries into confirmed orders where possible.
* Maintain professional communication with customers and company staff.
* Perform other reasonable back-office and sales-support duties assigned by management.

Requirements

* Female candidate only.
* Must be a resident of Al Khobar or able to conveniently commute to our office.
* Valid Saudi Iqama with a minimum of 3 months remaining validity.
* Good English communication skills are required.
* Basic Arabic communication is an advantage.
* Good knowledge of Microsoft Excel and Microsoft Word.
* Basic knowledge of email and WhatsApp business communication.
* Good organizational and follow-up skills.
* Responsible, punctual, and willing to learn.
* Previous sales, customer service, administration, or back-office experience is preferred, but suitable fresh candidates may also be considered.

Salary & Career Growth

Probation / Training Period

During the initial probation/training period, the salary will be:

SAR 2,000 – 3,000 per month

The exact salary will depend on the candidate's skills, communication ability, Excel/Word knowledge, experience, and overall suitability for the position.

After Probation

After successfully completing the probation period:

* Accommodation support/provision will be considered/provided according to company policy and applicable employment terms.
* Salary will be reviewed based on actual performance, responsibilities, productivity, and overall contribution.
* A salary increase and/or performance-based benefits may be provided based on the employee's performance.
* Employees who demonstrate strong performance and reliability will have opportunities for further growth within the company.

Working Environment

This is a practical back-office sales support role. The selected candidate will work closely with the sales and management team and will be expected to take responsibility for daily customer follow-ups, communication, documentation, and coordination.

We are looking for someone who wants to learn, work seriously, develop professionally, and grow with the company, rather than someone looking for a short-term position.

Workplace Dress & Appearance

As this is a professional Saudi workplace and the position involves communication with customers and company staff:

Abaya and Hijab are mandatory during working hours and whenever the employee is representing or attending the company workplace or customer-related activities.

The employee is expected to maintain a professional, modest, clean, and appropriate appearance at all times.

How to Apply

Interested candidates may send their updated CV along with their contact details and relevant experience.

Position: Female Back Office Sales & Customer Support Coordinator
Location: Al Khobar, Saudi Arabia
Salary During Probation: SAR 2,000–3,000
Iqama: Minimum 3 months validity required
Gender: Female only
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