Customer Support

Key Responsibilities
• Handle incoming customer queries via phone, email, and WhatsApp
• Prepare and share quotations, proposals, and product information
• Coordinate with the sales team and follow up on leads
• Maintain and update customer data
• Process sales orders and track order status till delivery
• Coordinate with logistics, accounts, and production teams for smooth execution
• Follow up for payments and documentation
• Assist in preparing reports on sales performance, pipelines, and targets
• Support sales campaigns, promotions, and lead generation activities
• Ensure high levels of customer satisfaction and timely response
Required Skills & Competencies
. EEE/ECE Candidates preferred
• Excellent verbal and written communication skills
• Strong coordination and follow-up abilities
• Good knowledge of MS Excel, Word and CRM tools
• Basic understanding of sales process & documentation
• Time management and multitasking skills
• Problem-solving and customer-handling skills
Only Female candidates are eligible to apply for this Job
Only Iqama holders can apply
Please mail your resume to hr1@automatglobal.com