HR Specialist

Key Responsibilities
Recruitment & Staffing
Manage the recruitment process for restaurant positions, including chefs, waitstaff, cashiers, supervisors, and support staff.
Prepare job descriptions and post vacancies through appropriate recruitment channels.
Screen applications, conduct interviews, and coordinate candidate selection with department managers.
Coordinate onboarding, orientation, and required documentation for new employees.
Maintain an updated recruitment pipeline and manpower plan.
Employee Records & HR Administration
Maintain accurate and confidential employee records.
Manage employment contracts, personnel files, and HR documentation.
Monitor employee attendance, punctuality, leave, and absenteeism.
Prepare HR reports related to headcount, turnover, attendance, and staffing.
Coordinate employee-related documentation with management and relevant authorities when required.
Employee Relations
Act as a point of contact for employee questions and HR-related concerns.
Handle employee grievances and workplace issues fairly and professionally.
Support management in disciplinary procedures in accordance with company policy.
Promote positive employee relations and a professional workplace culture.
Maintain confidentiality of employee information and sensitive HR matters.
Performance & Training
Support employee performance appraisal processes.
Work with managers to identify performance issues and development needs.
Coordinate training programs, including customer service, food safety, workplace safety, and company procedures.
Maintain training and certification records.
Support employee development and career progression initiatives.
Payroll & Benefits Support
Coordinate with Finance or Payroll to ensure accurate payroll processing.
Verify attendance, overtime, leave, deductions, and other payroll-related information.
Support administration of employee benefits and allowances.
Address employee payroll-related queries and coordinate their resolution.
Compliance & Policies
Ensure HR practices comply with company policies and applicable labor laws.
Maintain employee files and documentation required for audits or inspections.
Communicate HR policies and procedures to employees.
Support workplace health, safety, and welfare initiatives.
Keep management informed of relevant HR requirements and employment-related issues.
Restaurant Workforce Management
Monitor staffing levels and coordinate with restaurant managers regarding manpower requirements.
Support recruitment planning for peak seasons and high-demand periods.
Monitor employee turnover and identify reasons for resignations.
Develop initiatives to improve employee retention and engagement.
Conduct employee satisfaction surveys or feedback sessions when required.